TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of www.chauffeurforall.com (the “Site”). This Site is owned and operated by Chauffeur For All.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Chauffeur For All and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over 16 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Services appropriately, and not to:
- You acknowledge and agree that damaging the interior or exterior of the reserved vehicle, is strictly prohibited. In the event that you, or your party damages the vehicle, you will be liable…;
- You acknowledge and agree when bringing any type of animal, drivers are entitled to rejecting your service. To ensure this doesn’t happen please email us 72 hours prior to the booking.;
- You acknowledge and agree that the use of alcohol, smoking, and other ilicit substances are prohibited in the vehicle during a reservation.; or
- You acknowledge and agree that you and your party must act diligently and respectfully to our Chauffeur. Any act of malice and harm deemed by your chauffeur, will give the chauffeur the right to evi…
If we believe you are using our Services inappropriately or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
- We provide you with your selected type of service, which can be chosen from the service tab on our website. We provide travel arrangements between you and our professional chauffeurs. At times, we may need to include third parties chauffeurs to provide you with your services.
- Third party chauffeurs are separate entities and are entitled to their own personal guidelines.
- By using our services, you acknowledge that we may not be providing you with the selected transportation services, and agreeing that where a third party Chauffeur is engaged. We have no responsibility or liability for any transportation services provided to you by the third party chauffeur
- Chauffeur For All, is a hire car transportation business and also a transportation booking agency. We do not offer medical advice or assistance.
Payments
- The services may be paid for in full when the services are ordered.
- Payment is accepted by credit card (VISA and Mastercard), cash and debit/credit cards on arrival is also accepted.
- Except as agreed otherwise, you must pay the full reservation fee prior to the pickup date.
- By proceeding with a booking, you authorize us to charge your credit card provided by you in the event of remaining balances, due to an update in price, waiting time, vehicle changes, modifications, cancellations, date and time changes, additional trips, extra add-ons, any damage of the vehicle caused by you or your party.
- We will provide you with a full refund if we are unable to provide you with your services, or if we deem it is reasonable to do so.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:
- In the event you notify us of a cancellation more than 48 hours prior to the booking time, you shall be entitled to a full refund.
- Cancellations made less than 48 hours before the pickup time incur a 50% fee.
- Cancellations made less than 24 hours before the pickup time incur a 100% fee.
Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability
Chauffeur For All and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Chauffeur For All and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of New South Wales.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
+61 425 004 888
booking@chauffeurforall.com
508/140 Maroubra Road
Effective Date: 18th day of May, 2023